Return & Refund policy
We thank you for choosing online to purchase your favorite awesome products and we are glad to serve you. Sometimes your mind may change about the products you have purchased, not you. We at MOdernlife Store will do our best to make the return or exchange process as simple and smooth as possible.
We have facilitated the return or exchange process through the following procedures:
Policy for the return or exchange of purchases:
1. If you want to exchange or return the product, you must contact us first.
2. The customer has the right to return the product within 3 days from the date of receipt, provided that the product is intact and no change has occurred. The customer bears the full shipping costs, and the cost of the product is returned to the customer within 14 working days.
3. The customer has the right to replace the product with another, before sending the shipment. After sending the shipment, he is entitled to a replacement within 14 working days, and he must bear the full shipping cost and the difference in product cost, if any.
4. If the product is defective, or does not conform to the specifications determined at the time of purchase, the customer has the right to replace or return the product within 14 days. In this case, the customer must send proof of shipping costs indicating: the consignment number - shipping - and the cost. The customer is then entitled to a full refund.
5. Products that are included in discounts and offers are not exchangeable or refundable, with the exception of a defect in the product, see: Article 4 of the return and exchange policies.
6. Products cannot be returned or exchanged in the following cases:
Return is not accepted after 3 days from the date of receipt, and exchange is not accepted after 14 days.
When the product is changed from its original condition for any reason.
When used beyond the purpose of the experiment.
Products that are manufactured at the request of the customer according to the specifications specified by him.